Recently completed a sale and purchase with Hubbard Torlot. The process was so smooth from start to finish due to the great communication. We were always kept up to date on what was happening. Ian, Elaine and their team work so hard and their customer service is amazing always going that extra mile. Would definitely recommend them.
After registering with numerous local estate agents, walking into Hubbard Torlot was a complete breath of fresh air. Everyone acknowledged my wife and I when we walked in and were made to feel very welcome immediately. They are very helpful and professional and totally listened to what we were looking for and found us our perfect home. MASSIVE THANKS to Elaine, Ian, Simon, Fiona and Natasha for their incredible service. If you are thinking of selling or buying in Warlingham and Sanderstead then I strongly advise that you to go straight to Hubbard Torlot and no where else!!! ABSOLUTELY 10/10
Consummate professionals, and a cut above the rest by a healthy margin. We cannot thank Ian Hubbard enough for his outstanding service in assisting us securing our dream home. Hubbard Torlot are by far the best agents we have dealt with. Ian is an absolute gentleman and a man of his word - driven by customer satisfaction (a call to update us, past 7pm, simply as he promised to call that day says it all!) and a passion for his profession that truly makes the difference. Simon is also worthy of special mention - a pleasure to deal with. An outstanding team and highly recommended. A heartfelt thank you from us.
As an Estate Agent of 25 years myself its always scary handing over the keys to another agent but I couldn't have picked a better agent to look after my sale. Simply brilliant throughout, communication was amazing and they took control of every situation even when things get a bit tough. I could not recommend them highly enough, thanks to Ian, Simon and especially Elaine, you are in safe hands with this team.
Very friendly and professional, felt like we were working with friends rather than agents. Elaine Simon and Ian have all been incredibly helpful. They communicate effectively and have offered the best service we could have wanted. Be smart, and go with Hubbard and Torlot - you will not be disappointed.
Our experience is based on buying a house from Hubbard Torlot as the selling agent.
At all stages they have acted professionally and promptly; booking viewings and handling the related covid processes, dealing with offers, and supporting the exchange and completion steps for ourselves and the seller.
The directors, Ian Hubbard and Elaine Torlot, were both especially supportive in seeing through a challenging situation to completion.
Our contact with each member of staff, whether by phone or in person was met with courtesy and professionalism.
We would definately recommend these estate agents to anyone.
House purchase via Hubbard Torlot. From start to finish our dealings with all members of the team was a joy. Quite frankly if it hadn't been for their continued professional support between ourselves, our solicitor and the vendors solicitor we would still be pulling our hair out in rented! What should have been a straightforward cash purchase of a vacant property turned into an elongated nightmare. I cannot recommend this superb agency higher. Thank you Ian, Elaine, Simon and Holly.
Elaine, Ian and the team were brilliant from start to finish. They understood completely how traumatic the move was going to be for me and acted with empathy all the way through. I was always kept up to date with the selling process and at no time was I put under any pressure. I can wholeheartedly recommend Hubbard Torlot .
A totally professional, dedicated and enthusiastic team who successfully sold my property. I would have absolutely no hesitation in recommending them. First class, personal service and a pleasure to deal with.
A great team headed up by Ian & Elaine who became more like part of the family rather than our selling agents.
Selling up was scary prospect as the house had been home for 30 years but they helped us through the whole process with regular updates and info; wheedled out the time wasters & concentrated on getting us moving in the right direction.
We're not planning on moving ever again but if we did I'd have no hesitation in connecting with them again.
In the past few years I've dealt with Hubbard Torlot as both a letting agent and recently whilst selling my property. They have always been incredibly helpful and I've felt like I'm in good hands, excellent communication and very efficient. I would definitely recommend their services.
Over the years we have used many an estate agent but I have to say that Hubbard Torlot are the most proficient we have ever dealt with. Highly professional, great communication and thorough throughout. Ian and the team made what is usually an arduous process, a lot easier. Many thanks.
I have used Hubbard Torlot a few times now for both purchasing and selling property. They have been wonderful on both occasions and go out of their way to help, even out of hours. Couldn't recommend them enough.
Hubbard Torlot sold our house and we were very pleased with the outcome. Ian was patient and friendly making an otherwise stressful situation easier. Several agents I initially spoke to had suggested rather high prices and others, even before I instructed them, were suggesting I sell to developers at pretty low prices. Hubbard Torlot from the start gave, what I believe, was a realistic valuation and in the end we acheived just a little more. We only had a few viewing days with a string of what appeared to be serious buyers - several offers at the asking price and a couple over that. Once the sale was agreed Ian was available to help whenever there seemed to be a potential hicup.